Frequently Asked Questions
Products
Are the posters framed?
No — all art prints are sold unframed.
Magnetic wooden poster hangers are available separately.
What size are the prints?
All prints are A2 size (59.3 × 41.9 cm).
The artwork itself is placed within a central composition measuring 46.1 × 19.2 cm.
Do the hangers fit the prints?
Yes — the magnetic wooden poster hangers (45 cm) are selected to fit the artwork proportion and overall composition.
Orders & Shipping
Where do you ship from?
All orders are shipped from Denmark.
How long does delivery take?
- Denmark: 1–3 business days
- EU: 3–7 business days
- International: 5–14 business days
These are estimated delivery times and may vary.
When will my order be shipped?
Orders are typically processed within 1–3 business days.
Will I receive tracking information?
If tracking is available, you will receive it once your order has been dispatched.
Returns
Can I return my order?
Yes — you can return your order within 14 days of delivery, as long as the item is unused and in its original condition.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is damaged or incorrect.
What if my order arrives damaged?
If your order arrives damaged, please contact us as soon as possible with your order number and photos of the issue.
Other
Are the colors exactly as shown?
We aim to represent all prints as accurately as possible, but slight variations may occur depending on your screen.
Who is behind Hokuo Studio?
Hokuo Studio is created by Mathias Bro Lindhardt, inspired in part by growing up in Odense, the hometown of Hans Christian Andersen.
Will you release more products?
Yes — this is just the beginning.
Hokuo Studio will expand beyond prints into other Japandi-inspired pieces for the home over time.